· On-klyQ

On-klyQ services.
Quoted per case.

Everything that lives outside the annual plans — hardware upgrades, data work, mobile help, and OS jobs. Each one is priced individually and paid once, on completion. No subscription, no commitment, no surprises.

Not in subscription.
One quote. One job.

Each on-klyQ request gets a custom quote based on scope. We confirm before any work starts. You pay on completion — not before.

Step 01

Tell us what you need.

Drop your request on WhatsApp with whatever context you have — device model, what you've tried, what you're after.

PS>Submit-Request
Step 02

We quote upfront.

Parts (if any), labour, time estimate. No surprise charges. If we can't take it on, we say so.

PS>Get-Quote
Step 03

Confirm and we start.

Once you approve the quote, work begins. Remote or onsite — depends on the job.

PS>Start-Work -Confirm
Step 04

Done. Pay on completion.

Verified, working, handed back. Payment is after the job is finished — not before.

PS>Complete-Job -Verified

What we take on.

On-klyQ services available outside the annual plans. Caveats listed where they apply — read them before requesting.

Hardware upgrades

RAM upgrade

Capacity bump for laptops and desktops. Includes consultation on maximum supported memory, sourcing recommendations, and physical install.

Out-of-warranty only. We don't open in-warranty devices — opening voids manufacturer or third-party cover.

SSD upgrade

HDD-to-SSD migration or larger SSD swap. OS clone option available so you don't reinstall from scratch.

Out-of-warranty only. Manufacturer or third-party warranty must already be expired or void.

Desktop component upgrade

Upgrade to a new CPU / a new GPU / a new Wi-Fi card / any other component. For those who want to stay up-to-date with the latest desktop components for a faster, more efficient workflow.

Out-of-warranty and custom-built desktops only. Any device warranty must be already expired or void.

Data

Data recovery

Software-based recovery for accidentally deleted, formatted, or logically damaged drives. We assess feasibility upfront and tell you honestly if recovery is unlikely.

Windows only · software-only. No physical / clean-room recovery. No guarantees on success.

Data management

Backup setup, file organisation, sync configuration, OneDrive / Google Drive integration. Protect your stuff before something breaks.

User-side only. We don't store any user data on our end — everything stays on your devices and your accounts.

OS work

Windows upgrade (10 → 11 and / or Home to Pro)

Upgrade to Windows 11 from Windows 10 or older with compatible drivers. For PC users who need Windows 11 to stay updated with software / hardware compatibility for work / personal use.

Official Windows only. Any required licenses must be purchased separately.

Windows downgrade (11 → 10)

Migration from Windows 11 to Windows 10 with driver compatibility checks and license preservation. For older PCs that don't run 11 well, or when you need Windows 10 for software / hardware compatibility.

Official Windows only. Any required licenses must be purchased separately.

Linux dual-boot install

Distro of your choice (Ubuntu, Mint, Fedora, etc.) installed alongside Windows with proper bootloader setup.

Install only — no Linux troubleshooting. Dual-boot issues (boot order, partition, bootloader) covered for 14 days post-install. Windows-side support is unaffected with a valid subscription.

macOS basic support

Software-level help for Macs — app issues, account / iCloud setup, performance cleanup, basic config.

Limited scope. Deeper macOS issues need Apple-authorised service. We don't do system-level recovery, hardware work, or anything requiring proprietary Apple tools.

Mobile devices

Android phone support

Software issues, account / Google setup, performance cleanup, app problems, settings configuration. Works on most Android brands and OS versions.

Android tablet support

Same scope as phone support, scaled to tablet workflows — multi-window, productivity apps, accessory pairing.

Pre-purchase

New laptop / desktop purchase guidance

Spec advice based on your actual workload, model comparison, value-for-money picks. We tell you what's worth it and what's marketing fluff.

Advisory only — we don't sell hardware. You purchase from a retailer of your choice. We can help with first-time setup once it arrives.

New phone / tablet purchase guidance

Picking between Android models — flagship vs mid-range, brand reliability, software update support, real-world camera/battery performance. Honest takes, no commission bias.

Advisory only — we don't sell hardware. You buy where you choose. Initial Android setup is part of the deal once you've got the device.

Read before requesting.

Seven things that apply across on-klyQ work. If you're a plan customer, this is separate from your subscription.

Quoted per case, paid on completion

Every on-klyQ job gets a custom quote before work starts. You pay only after the job is completed and verified — no advance payment, no subscription.

Hardware work is out-of-warranty only

RAM, SSD or any hardware component upgrade will not be done on devices still under manufacturer or third-party warranty. Opening the device voids the warranty — we'd rather not be responsible for that.

Data recovery has no guarantee

Software-based recovery has limits. Some data is genuinely unrecoverable without physical clean-room work, which we don't do. We assess upfront and charge only if recovery succeeds.

Windows licences are not included

For Windows upgrades / downgrades we use only genuine copies. If your device requires a new Windows edition, the licence must be purchased separately. We don't install or activate unlicensed copies.

Linux is install-only

We do dual-boot installs alongside Windows — clean setup, working bootloader. After that, Linux issues are yours to handle. We don't troubleshoot Linux post-install.

macOS support is best-effort

We can help with software-level macOS issues. We don't do hardware repair, deep system diagnosis, or anything requiring proprietary Apple tools.

Separate from annual plans

On-klyQ jobs are not covered by Lite, Solo, Assist, or Home+ subscriptions. Plan customers can request on-klyQ work at standard quoted rates.

The seven notes above apply to every On-klyQ job — full legal version on one page.
1klyQ T&C →

Got an on-klyQ job?
Tell us about it.

Drop the request on WhatsApp with as much detail as you've got. We quote upfront, and nothing starts until you say go.

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