Step 01
Send the issue.
Describe what's broken. Drop screenshots, error codes, or screen recordings.
PS>Send-Message
No forms. No tickets. Just direct support.
Every support request begins on WhatsApp — traceable, timestamped, and your full session history stays in the thread.
Describe what's broken. Drop screenshots, error codes, or screen recordings.
We review what you sent and reply with next steps or any clarifying questions.
Walk-through, or remote session via AnyDesk if needed. You stay in control.
The full thread stays on WhatsApp — searchable, time-stamped, your record.
Use these if WhatsApp isn't an option.
Defined hours, defined response targets.
Monday – Saturday · 10:00 AM – 7:00 PM (IST). Sundays and public holidays — closed. Messages outside hours are read at the start of the next working day.
Most messages acknowledged within minutes during work hours. Response targets scale with plan tier — HOME+ ≤ 2 hrs, ASSIST ≤ 4 hrs, SOLO ≤ 6 hrs, LITE ≤ 8 hrs.
Within a 7 km radius of central Hosur, included on ASSIST and HOME+ plans. Outside the radius — remote support only, on any plan.