Step 01
Tell us what you need.
Drop your request on WhatsApp with whatever context you have — model, what you've tried, what you're after.
PS>Submit-Request
Outside the annual plan model. Hardware upgrades, data recovery, mobile device help, and OS work — priced individually, paid once on completion. No subscription, no commitment.
Each on-klyQ request gets a custom quote based on scope. We confirm before any work starts. You pay on completion — not before.
Drop your request on WhatsApp with whatever context you have — model, what you've tried, what you're after.
Parts (if any), labour, time estimate. No surprise charges. If we can't take it on, we say so.
Once you approve the quote, work begins. Remote, in-shop, or onsite — depends on the job.
Verified, working, handed back. Payment is after the job is finished — not before.
On-klyQ services available outside the annual plans. Caveats listed where they apply — read them before requesting.
Capacity bump for laptops and desktops. Includes consultation on maximum supported memory, sourcing recommendations, and physical install.
Out-of-warranty only. We don't open in-warranty devices — opening voids manufacturer or third-party cover.
HDD-to-SSD migration or larger SSD swap. OS clone option available so you don't reinstall from scratch.
Out-of-warranty only. Manufacturer or third-party warranty must already be expired or void.
Software-based recovery for accidentally deleted, formatted, or logically damaged drives. We assess feasibility upfront and tell you honestly if recovery is unlikely.
Windows only · software-only. No physical / clean-room recovery. No guarantees on success.
Backup setup, file organisation, sync configuration, OneDrive / Google Drive integration. Protect your stuff before something breaks.
User-side only. We don't store any user data on our end — everything stays on your devices and your accounts.
Migration from Windows 11 to Windows 10 with driver compatibility checks and license preservation. For older PCs that don't run 11 well, or when you need Windows 10 for software / hardware compatibility.
Distro of your choice (Ubuntu, Mint, Fedora, etc.) installed alongside Windows with proper bootloader setup.
Install only — no Linux troubleshooting. Dual-boot issues (boot order, partition, bootloader) covered for 14 days post-install. Windows-side support is unaffected with a valid subscription.
Software-level help for Macs — app issues, account / iCloud setup, performance cleanup, basic config.
Limited scope. Deeper macOS issues need Apple-authorised service. We don't do system-level recovery, hardware work, or anything requiring proprietary Apple tools.
Software issues, account / Google setup, performance cleanup, app problems, settings configuration. Works on most Android brands and OS versions.
Same scope as phone support, scaled to tablet workflows — multi-window, productivity apps, accessory pairing.
Spec advice based on your actual workload, model comparison, value-for-money picks. We tell you what's worth it and what's marketing fluff.
Advisory only — we don't sell hardware. You purchase from a retailer of your choice. We can help with first-time setup once it arrives.
Picking between Android models — flagship vs mid-range, brand reliability, software update support, real-world camera/battery performance. Honest takes, no commission bias.
Advisory only — we don't sell hardware. You buy where you choose. Initial Android setup is part of the deal once you've got the device.
Six things that apply across on-klyQ work. If you're a plan customer, this is separate from your subscription.
Every on-klyQ job gets a custom quote before work starts. You pay only after the job is completed and verified — no advance payment, no subscription.
RAM and SSD upgrades will not be done on devices still under manufacturer or third-party warranty. Opening the device voids the warranty — we'd rather not be responsible for that.
Software-based recovery has limits. Some data is genuinely unrecoverable without physical clean-room work, which we don't do. We assess upfront and charge only if recovery succeeds.
We do dual-boot installs alongside Windows — clean setup, working bootloader. After that, Linux issues are yours to handle. We don't troubleshoot Linux post-install.
We can help with software-level macOS issues. We don't do hardware repair, deep system diagnosis, or anything requiring proprietary Apple tools.
On-klyQ jobs are not covered by Lite, Solo, Assist, or Home+ subscriptions. Plan customers can request on-klyQ work at standard quoted rates.
Drop the request on WhatsApp with as much detail as you have. We'll quote upfront — no commitment until you say go.