All plans are annual, one-time payment, unlimited support within fair use. Software-only Windows coverage for registered device(s). Upgrade anytime by paying the difference.
Scroll horizontally on mobile if the table exceeds your screen. Each column below maps to a full plan card further down.
| Feature |
Lite
₹899
/year
|
Solo
₹1,199
/year
|
Assist
₹1,799
/year
|
Home+
₹2,999
/year
|
|---|---|---|---|---|
| Coverage | ||||
| Devices covered | 1 | 1 | 1 | 2 |
| Support limit | Unlimited* | Unlimited* | Unlimited* | Unlimited* |
| Support channels | ||||
| Remote support (AnyDesk) | ✓ | ✓ | ✓ | ✓ |
| Call support | ✓ | ✓ | ✓ | ✓ |
| Onsite visits included | — | — | 6/yr | 9/yr (shared) |
| Add-on onsite (₹199/visit, max 2/mo) | — | ✓ | ✓ | ✓ |
| Services | ||||
| Monthly maintenance | — | ✓ | ✓ | ✓ |
| Games & software configuration | — | ✓ | ✓ | ✓ |
| Router configuration | — | — | ✓ | ✓ |
| Printer configuration | — | — | — | ✓ |
| Priority & response | ||||
| Response time (working hrs) | ≤ 8 hrs | ≤ 6 hrs | ≤ 4 hrs | ≤ 2 hrs |
| Support priority | Tier 4 | Tier 3 | Tier 2 | Tier 1 |
| Ideal for | Basic usage | Everyday usage | Pro usage | Advanced usage |
* Unlimited support is subject to fair use — see policies below. All plans run Mon–Sat · 10 AM – 7 PM. Sundays and national holidays closed.
What's in, what's out, what each plan is actually tuned for. Click any plan card to jump straight to it.
Short version here, full T&C on a dedicated page. Accepting a plan at checkout accepts these policies.
"Unlimited" support means unlimited reasonable use within the scope of a single registered device (two for HOME+). We may convert repeated misuse into chargeable sessions — for example, repeated sessions for the same hardware-caused issue (which is out of scope), or repeated scheduling abuse.
A plan activates after payment and device registration in our system. Once activated and support access is granted, refunds do not apply. Not using the service does not qualify for a refund. Wrong plan? It can be upgraded by paying the difference. Plans cannot be downgraded.
₹199 per visit, capped at 2 per customer per month. Booked via WhatsApp and subject to slot availability. Non-refundable and non-transferable. Valid only for the month booked. Not available on the LITE plan.
Onsite visits within a 7 km radius of Hosur only. All support (remote, call, onsite) during working hours: Mon–Sat, 10 AM – 7 PM. Sundays, national holidays, and regional festivals: closed.
We never take custody of your data. We do not record sessions, copy files, or store photos/videos. Any data accessed during troubleshooting is used only for resolving the issue. Back up your data before any support session — the customer is responsible for their own backups.
Invoices are delivered in .pdf format via WhatsApp. GST is not levied in accordance with unregistered supplier status.
WhatsApp us with the plan you've picked. We'll confirm, share payment details, register your device, and you're live.